Privacy Policy

Principles regarding the collection, use, sharing, and protection of personal data within Natre Digital Agency's website and service processes.

Last Updated: March 07, 2026

At Natre Digital Agency, we care about the security of personal data belonging to website visitors, potential clients, and existing customers. This policy explains what data is collected, on which legal grounds it is processed, with whom it may be shared, and what rights you have.

Scope and Data Controller

This policy covers all data processing activities carried out via natre.net, including communication, proposal, project management, and support processes.

Your personal data is processed by Natre Digital Agency, acting as the data controller, in accordance with Turkish Data Protection Law No. 6698 (KVKK) and related legislation.

Categories of Personal Data Collected

Depending on the services provided, different categories of personal data may be collected directly from you or through automated methods.

Identity and contact data: full name, email address, phone number, company details
Request and project data: proposal notes, briefs, budget range, delivery expectations
Technical data: IP address, device/browser information, session and traffic logs
Customer transaction data: contract, invoice, payment, and service history information
Communication records: email correspondence, meeting notes, and feedback

Purposes of Processing

Your personal data is processed to maintain our digital agency operations and deliver the services you request.

Managing proposals, evaluations, and client relationships
Running web design, software, advertising, and content production projects
Providing support, maintenance, reporting, and performance analysis
Managing invoicing, accounting, and audit obligations
Sending campaign, announcement, and newsletter communications where explicit consent is available

Legal Bases

Your data is processed based on legal grounds such as contract establishment/performance, legitimate interests, compliance with legal obligations, and, where required, your explicit consent.

Data Sharing and Transfers

Your personal data is shared only to the extent required for service delivery and with recipients under confidentiality obligations.

Technology providers from whom we receive infrastructure, hosting, email, and security services
Professional advisors supporting accounting, legal, audit, and financial processes
Authorized public institutions and authorities where required by law

Retention Periods and Disposal

Your personal data is retained for as long as required by the processing purpose and applicable legal retention periods.

When retention periods expire or processing purposes end, data is deleted, destroyed, or anonymized in accordance with applicable regulations.

Data Security

To protect data confidentiality and integrity, we implement technical and administrative safeguards such as access control, authorization management, up-to-date software, logging, and backup practices.

Despite these measures, as in all digital environments, risk cannot be reduced to absolute zero. In case of potential breaches, we carry out required notification and response processes promptly.

Your Rights

Under Article 11 of KVKK, you have the right to learn whether your personal data is processed, request information about processing, request correction of inaccurate or incomplete data, request deletion or destruction where applicable, and object to processing under certain conditions.

You may submit your requests with identity verification details via [email protected]. Requests are handled within the legal time limits.

Contact

For questions about this policy text, you can reach us at [email protected].